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Using Customer Operations Manager for IP Office Subscription Systems
Filtering the Alarms
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Once in the customer list, use the process below to override any existing search or filter with a new filter.
There are a number of ways in which you can filter the customer list to shown only a particular set of customers.
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Using a COM user account other than Administrator or Support means the list automatically only includes customers to which your account has been assigned.
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Click on information on the dashboard displays the customer list pre-filtered to only show matching customers. For example, clicking on a particular tag or software release.
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Once in the customer list, use the process below to override any existing search or filter with a new filter.
- Click on the
funnel icon. - Enter the criteria that should be matched when the filter is applied.
- Click Apply. The list will only show entries that match the criteria you set in the filter.
- To hide the filter settings, click on the
icon or click on the funnel icon again.