Managing Customer System Log Files

Last Updated : Nov 17, 2020 |
Prolog information
Before you begin
  1. View the customer list. See Using the Customer List.
  2. Select the checkbox next to the systems to which you want to apply the action.
  3. Click Action.
  4. Click on Log Management.
  5. Use the list to drill down and select the log files that you want.
    • The Start Date and End Date options can be used to show only logs available between the selected dates.
    • If necessary, click Fetch New Logs to connect with the system and upload any logs not already uploaded to COM storage.
  6. To download the selected log files, click Download. To delete the selected log files, click Delete.