Creating a New Customization File Folder

Last Updated : May 14, 2019 |
The customization folders are automatically nested in a provider/reseller/customer folder hierarchy. When adding a new folder, you select what type of folder you want to create (reseller, provider or customer).
The folders are also used in their hierarchical order. A system can obtain files from all three folders that are applicable to it. See Customization File Management.
Prolog information
  1. View the customization folders. See Viewing the Customization File Folders.
  2. You do not need to browse to the existing folder structure to create a new folder, however it is useful in order to confirm the actions required.
  3. Select Action and then the type of folder you want using either Add Provider, Add Reseller or Add Customer.
    1. If adding a reseller or customer folder, first select the relevant provider for the reseller or customer.
    2. If adding a customer folder, select the relevant reseller for the customer.
    3. If adding a customer folder, enter the name of the customer system.
  4. Click the Add button to add the folder.
  5. Browse the folder structure again to confirm that the action has been completed.