Logging In

Last Updated : Jul 14, 2022 |
COM is accessed via web browser. It is supported with the current releases of Chrome, Edge and Firefox browsers.
  • You will need details of the login name and password of the user created for your use. After logging in, you can change your password yourself.
  • Note: 3 Failed login attempts in a 10 minute period will block any further login attempts for the following 10 minutes.
Prolog information
  1. Start your browser and enter https:// followed by the COM server's IP address or name followed by :7080/com. For example https://admin.example.com:7080/com.
  2. The login menu is displayed.
  3. If necessary, change the language selection.
  4. Enter your user name and password.
  5. Click Log In.
    1. If details of the software license appear, click Accept.
    2. If prompted to change your password, enter and confirm your new password.
      ADDITIONAL INFORMATION:
      • The password must be between 9 and 31 characters long.
      • It must include characters of 2 or more of the following types: uppercase, lowercase, numbers, special characters.
      • The server will not allow you to reuse previous passwords.
  6. If the details are correct, the dashboard is displayed. See main dashboard.