The Menu Bar

Last Updated : Feb 03, 2021 |
Prolog information
The menu bar at the top of the application window allows you to access a number of menus.

Dashboard

Click to display the dashboard. That screen provides an overview of all the customers you manage and any alarms. See Using the Dashboard

Views

Click on this drop-down to access the following:
Options
Descriptions
Customers
Selecting this option displays a list of the customers assigned to you. See Using the Customer List.
Alarms
Selecting this option displays a list of any alarms currently logged for the customers assigned to you. See Alarms
Scheduled Jobs
Clicking this option displays the list of current scheduled jobs relating to the customers that you manage. See Viewing Scheduled Jobs
Software Repository
Clicking this option displays the list of files currently available for actions such as upgrading customers systems. See The Software Repository.
File Management
Upload and manage the files used for various functions:

Applications

Option
Description
IP Office Admin Tools
Download the installer for the IPO Admin Lite suite of applications (IP Office Manager, System Status Application and SysMonitor). See Downloading the IP Office Admin Tools.
Download Proxytunnel Utility
Download the files needed to configure remote support connections. See Remote Support Through COM.
The following additional options are visible for Administrator users.
Application Center
View the status of cloud cluster services, including COM. See The Application Center.
Stackdriver
This option provides access to the logs provided by the cluster hosting COM. This option requires a cluster administrator password.
Google Dashboard
This options provided access to the menus for cluster administration. This option requires a cluster administrator password.

Settings Settings

Click on the settings icon to access the following:
Options
Description
Account Management
This menu allow you to manage the list of COM users. That is to add, delete and edit users. This option is only displayed for Administrator and Supervisor users.
Maintenance Proxy Account Management
View the reseller/distributor accounts used for remote access connections. See Proxy Account Management.
Certificates
Secure access to a customer system may require a certificate. Selecting this option displays the menu where certificates can be added. See Adding a Different Identity Certificate
Preferences
This option displays a menu for adjusting various COM service settings. This option is only displayed for Administrator users. See Preferences.
Help
This link opens an on-line version of this help in a separate browser tab or window.
About
This screen displays information about the version of COM you are using.

User Name

The drop-down at the right-hand end of the menu bar uses your user name.
Option
Description
Profile
Displays a summary of your user account settings. You can also use this screen to change your password (see change your password) and avatar (see change your avatar image).
Logout
Clicking this option will end your COM session and log you out.