Browser PAC File Configuration

Last Updated : Jan 26, 2021 |
Prolog information
Metadata
Keywords:
Use the following process to connect to a server/service on the customer network using a web browser.
Important:
  • These instructions assume that the browser is not already configured to use a .pac or has its settings under IT management control. If that is the case, refer to Browser Connection Workarounds.
  1. Obtain the address for the COM .pac file. See Getting the COM PAC File Address. For example https://admin.example.com/com/remoteproxy/proxy.pac.
  2. Enter the address into the browser settings:
    ADDITIONAL INFORMATION:
    Browser
    Steps
    Chrome
    1. Click SettingsAdvancedSystemOpen your computer's proxy settingsUse Setup script.
    2. Enter the address of the COM .pac file and save the change.
    Edge
    1. Click ...SettingsSystemOpen your computer's proxy settingsUse Setup script.
    2. Enter the address of the COM .pac file and save the change.
    Firefox
    1. Click the Settings icon and select Options Options.
    2. Scroll down to Network Settings and click Settings.
    3. Select Automatic proxy configuration URL.
    4. Enter the address of the COM .pac file and click OK.
Next steps
Related links
Using HTTPS for Remote Support