Getting the Address for System Connection via COM

Last Updated : Jan 21, 2021 |
Prolog information
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The address for connection to customer systems via COM is shown as part of the system details display in COM.
  1. Locate the customer system in the list of customers (see Using the Customer List).
  2. Click on the customer name.
  3. Details of the customer system are displayed.
  4. For additional details, click on Show details.
  5. The address for connection through COM is shown as the Sysmon and SSA URL. The address takes the form admin.<com-domain>/<customer-id>/<target-ip-office-ip-address> where:
    ADDITIONAL INFORMATION:
    • <com-domain> is the domain part of the address normally used to connect to COM, prefixed with admin. For example, admin.example.com.
    • <customer-id> is customer ID from COM. This is shown on the customer list view that includes the system. See Viewing the Customer List.
    • <target-ip-office-ip-address> is the optional IP address of the IP Office system connected to the primary server.
  6. For Server Edition subscription servers, scroll down to view the address for another other servers in the network.
  7. Click on Copy to Clipboard Copy to Clipboard to copy the address to your computer's clipboard.
Related links
Using the IP Office Administration Apps