Enabling COM Support on IP500 V2 Systems

Last Updated : Dec 10, 2020 |
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To connect to a customer's system, by default COM uses the settings of a security user called COMAdmin configured on those systems. On new systems, this service user account exists by default.
  1. Login to IP Office Web Manager using an account that has rights to security administration.
  2. Select SecuritySecurity Settings.
  3. Click Service Users.
  4. Locate the user COMAdmin and set their account status to Enabled.
    ADDITIONAL INFORMATION:
  5. Enter and confirm the account password.
  6. In the RIGHTS GROUPS section, select COM Admin.
  7. Click Save.
  8. In COM, change the customer details password to match the COMAdmin password. See Editing Customer Details.
Related links
Configuring the IP Office Service User for COM