Support for remote connections from COM needs to be allowed by the customer's IP Office server.
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This is necessary even if the planned connection is to other servers on the same network as the IP Office server rather than the IP Office server itself.
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If the server is part of a network of IP Office servers, the servers should be connected using websocket SCN lines (the default).
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Normally these settings are set to the reseller/distributors required defaults by the customization file applied to the system when it was initially subscribed. See
The "CustomData.xml" File.