This section covers the IP Office system configuration required for the system to be monitored and managed using COM. Normally, this configuration is applied automatically by the customization file applied when the IP Office is initially subscribed. However, some individual customers may require specific settings to be enabled or disabled.
The settings can be divided into two groups:
The configuration of an IP Office service user for use by COM to connect to the customer systems and monitor their status and alarms. See Configuring the IP Office Service User for COM.
Additional configuration to allow COM to support features such as upgrades, backup/restore, log file collection and similar. See Configuration for additional COM features.
