COM displays details of the links that can be used for remote support of a customer system. It also displays links for the files needed to configure remote support access on your PC.
Viewing the remote support addresses is only supported for Supervisor, Operator and Read-Only users.
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Before you begin
The links described are only shown if the IP Office system has been configured to allow remote support connections. See Enabling Remote Connection. Until then, it displays Remote Access is Disabled.
From the customer list, you can click on the name of a customer system to view details of the system (see Viewing the Customer System Details).
