Through the web manager and self-administration applications, the customer systems provide links for downloading the installers for the various Avaya Workplace Client clients.
The installers for the Windows and macOS clients are provided from a set that can be managed through COM. This chapter details how to update and manage those files.
The installers for Android and iOS clients are provided through links to the app stores for those operating systems and so not covered here.
This is only supported for Administrator users.
The file set for the Windows and macOS installers consists of the following files:
Client Installer Files – Updated versions of these file are provided from the Avaya support website.
An Avaya .msi File – This .msi file is used for Windows PC installations of the Avaya Workplace Client.
An Avaya .dmg File – The .dmg file is used for macOS PC installations of the Avaya Workplace Client.
An appcast.xml File – This file is used to provide the links shown to users of the web manager and self-administration applications. In order to create a new file, download and update the existing file.