Avaya Workplace Client File Management

Last Updated : Feb 03, 2021 |
Prolog information
Through the web manager and self-administration applications, the customer systems provide links for downloading the installers for the various Avaya Workplace Client clients.
  • The installers for the Windows and macOS clients are provided from a set that can be managed through COM. This chapter details how to update and manage those files.
  • The installers for Android and iOS clients are provided through links to the app stores for those operating systems and so not covered here.
  • This is only supported for Administrator users.
The file set for the Windows and macOS installers consists of the following files:
  • Client Installer Files – Updated versions of these file are provided from the Avaya support website.
    • An Avaya .msi File – This .msi file is used for Windows PC installations of the Avaya Workplace Client.
    • An Avaya .dmg File – The .dmg file is used for macOS PC installations of the Avaya Workplace Client.
  • An appcast.xml File – This file is used to provide the links shown to users of the web manager and self-administration applications. In order to create a new file, download and update the existing file.