Downloading the Proxytunnel Utility Files (Windows)

Last Updated : Jan 22, 2021 |
Prolog information
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In order to use SSH from a Windows PC, a number of files need to be present on that PC:
  • Proxytunnel is a utility used to tunnel connections via an HTTPS proxy. In this case, RDP and SSH connections to a customer's servers tunneled via COM to the customer IP Office.
  • isrgrootx1.pem is a security certificate used for part of the remote connection. The certificate file needs to be available on the PC but does not need to be installed in the PC's security settings.
These files can be downloaded from COM using the process below.
Note:
  • This process only needs to be done once on a particular PC. The files downloaded from COM are common for all systems being managed by that COM service.
  1. Display the list of customer systems. See Viewing the Customer List.
  2. Click ApplicationsDownload Proxytunnel Utility
  3. Unzip the contents of the file to a folder on the PC. The path to the files in the folder is needed for various commands.
    ADDITIONAL INFORMATION:
    Important:
    • If planning to use PuTTY, the application must have been installed with the option Put install directory on the PATH for command prompts selected.
Next steps
Related links
Using SSH from Windows