AVAYA DOCUMENTATION CENTER
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Using Customer Operations Manager for IP Office Subscription Systems
Viewing the Customer List
In addition to the method below, you can click customer information on the dashboard (see dashboard) to immediately display the list pre-filtered with only matching customers. For example, click on a particular tag or software release.
- Click on Views and then click on Customers.
- The list of your existing customers is displayed.
- The top of the list provides the following options. Note that some options may be grayed out if not supported by your type of user account or the type of systems listed or type of system selected.
ADDITIONAL INFORMATION:OptionDescriptionAddAdd a new customer. See Adding a New Customer.This is only supported for Administrator and Operator users.EditEdit an existing customer. See Editing Customer Details.This is only supported for Administrator and Supervisor users.DeleteDelete an existing customer from being shown. See Deleting Customers.This is only supported for Administrator and Operator users.Launch ApplicationStart an IP Office Web Manager connection to the currently selected system.ActionPerform actions on the selected customer systems. The actions shown vary depending on the type of system selected. See the table below.
Filter the list of customers shown. See Filtering the List.
Search the list of customers shown. See Searching the List.ActionsActionDescriptionBackupBackup customer system configurations. See Backing Up and Restore.This is only supported for Administrator, Supervisor and Operator users.RestoreRestore previous backups. See Backing Up and Restore.This is only supported for Administrator, Supervisor and Operator users.UpgradeUpgrade the system software. See Upgrading Customer Systems.This is only supported for Administrator users.Log ManagementAccess and download the system log files. See Managing System Log Files.Refresh Customization FilesUpdate the trunk template and other customization files available to the system. See Customization File Management.Send EmailResend the system subscription email. See Resending the Subscription Email.