SSH Command Line Connection (Linux)

Last Updated : Jan 22, 2021 |
Prolog information
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This process describes connecting from a Linux PC to a customer server via COM.
Before you begin
  1. Enable remote access to the system: See Enabling Remote Support on an IP Office System.
  2. Install Proxytunnel utility: See Installing Proxytunnel on Linux.
  3. Ensure you have all the information required: Read the process below before actually beginning and ensure that you have all the information required to complete the steps.
  4. Viewing the remote support addresses is only supported for Supervisor, Operator and Read-Only users.
  1. View the customer list. See Using the Customer List.
  2. In the customer list, click on the customer's system name:
    1. For the IP Office server to which you want to connect or connect through, click Remote Support Services.
    2. Click SSH Access Information.
    3. Replace Full Path of Proxy Tunnel Utility with the full path of the folder in which you stored the downloaded utility files. For example; C:\\Proxytunnel\proxytunnel.exe.
    4. Click Generate SSH Command.
  3. Example addresses are shown for the customer's primary server (Primary Server (Linux)) and for other server's (External Server (Linux)). Click the Copy to Clipboard icon to copy the required address.
    ADDITIONAL INFORMATION:
    • Strings shown as ******** are automatically replaced with the required value when cut and pasted.
  4. For connections to a server co-located with the customer's IP Office server, replace the values in < > brackets:
    ADDITIONAL INFORMATION:
    • <username-for-co-located-server> is a username used to authenticate SSH connections on the co-located server.
    • <co-located-server-ip-address> is the IP address of the co-located server.
Related links
Using SSH from Linux