Upgrading Customer Systems

Last Updated : Aug 12, 2021 |
Prolog information
In addition to monitoring the status of customer systems, COM can be used to upgrade systems.
  • For servers in a Server Edition network, this upgrades all IP Office servers in the network.
  • For servers in a SCN network, each IP Office server must be upgraded individually.
  • Upgrading IP500 V2 systems upgrades any expansion units connected to the control unit.
  • The system upgrades includes phone firmware files to upgrade all phones using the upgraded systems as their file server.
  • This is only supported for Administrator, Supervisor and Operator users.