Using Customer Operations Manager for IP Office Subscription Systems

Connecting with SysMonitor

Last Updated : Nov 18, 2020 |

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The following process connects to the customer system via COM.

Before you begin

Enable Centralized Management on the system. See Enabling IP Office Admin Tool Connection.
Obtain a service user username and password for administrator access to the customer system.
Obtain the address for connection to the customer systems. See Getting the Address for System Connection via COM.

On the PC on which the IP Office administration suite has been installed, select IP OfficeMonitor.
Select FileSelect Unit.
In the login menu, set the Control Unit Address to the address shown for the server by COM.
Set the Protocol to https.
Set the Port to 8443.
Enter the Username and Password configured in the system's security settings.
Click OK.

Next steps

For details of using SysMonitor, see Using Avaya IP Office System Monitor.

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