Viewing the Customer System Details

Last Updated : Jan 22, 2021 |
Prolog information
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From the customer list, you can view additional information about the customer system.
  • Viewing the remote support addresses is only supported for Supervisor, Operator and Read-Only users.
  1. Locate the customer system in the list of customers (see Using the Customer List).
  2. Click on the customer name.
  3. Details of the customer system are displayed.
    ADDITIONAL INFORMATION:
    • For Server Edition subscription systems, it includes details of the secondary and expansion servers in the Server Edition network.
    • If the system's are configured for remote support through COM, links for the support options are shown:
  4. To return to the customer list click on the X icon.
Related links
Using the Customer List