Refreshing Customization Files Using Web Manager

Last Updated : Dec 09, 2020 |
You can instruct a system to update its set of customization files through web manager.
  • Note that the CustomData.xml is not included in any refresh. It is only loaded once when during the systems initial connect to COM.
Prolog information
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Keywords:
  1. Using web manager, log into the system.
  2. Click on Actions.
  3. Click Refresh Customization Files.
  4. The system will request the customization files:
    STEP RESULT:
    • The system requests the CustomPhoneFiles.tar and CustomTemplates.tar files from its provider's customization files folder. It present, it downloads and unpacks the contents of those files.
      • New files are added to the system.
      • Files with the same name as any existing files overwrite the existing files.
    • The system then requests the same files from its reseller's customization files folder. If they exist it repeats the download and unpacking process.
    • The system then requests the same files from its own server name customization files folder and repeats the download and unpacking process.
    • Once all the customization files have been unpacked and loaded:
      • New and updated template files do not affect any existing operation, but are available for use when configuring new items in web manager.
      • New and updated phone files are used when the phones are next restarted.
Related links
Refreshing a Customer’s Customization Files