For subscription systems, COM can collect and store system log files including Syslog files. Once enabled, the log file collection occurs automatic at approximately 00:30. COM can also be used to manually fetch the latest available logs.
Initially the logs are stored on the individual systems and collected daily at approximately 00:30. The storage limits for local logs depends on the type of system. If the storage limit is reached, the system deletes older logs to provide space for new logs.
The limits are:
IP500 V2/V2A/B systems can retain up to 128MB of log files locally.
Linux-based systems can collect up to 4GB of logs per day.
COM Storage
COM stores all logs files it collects for the duration set by its CPE Diagnostics Logs Retentions Days setting. See COM Preferences. The default is 30 days.
This setting applies to all systems being supported by the same instance of COM.
