Using HTTPS for Remote Support

Last Updated : Jul 05, 2021 |
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This section covers using HTTPS in a web browser to connect to services on the customer's IP Office and other servers on the same network as that IP Office.
Note that only HTTPS is supported. HTTP connections are not supported.
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See ...
1.
Enable remote support on the customer system
See Enabling Remote Support on an IP Office System.
2.
Get the COM PAC file address
See Getting the COM PAC File Address.
3.
Configure the browser to use the .pac file
See Browser PAC File Configuration.
4.
Connect the browser
See HTTPS Browser Connection.
Related links
Getting the COM PAC File AddressBrowser PAC File ConfigurationHTTPS Browser ConnectionBrowser Connection WorkaroundsIP Office Administration AddressesHTTPS Address Format