This topic is not applicable if you upgrade Avaya Hybrid Cloud Gateway to version 1.0.5 or later. For guidance, contact Avaya Cloud Operations.
Before you begin
Ensure a non-root user with sudo privileges performs manual backup.
Procedure
To create a backup in a .tar.zip file, run one of the following commands:
app backup usage:
app backup -t -d /home/cust
app backup -t -d /home/cust -P '<PASSWORD>'
In a cluster environment, you can run the command on any node to start a backup process for all nodes in the cluster. The application generates a backup file in a .tar.zip format in the /home/cust directory in all nodes.
In the second command, <PASSWORD> is a password for securing the backup files. Enclose the password with single quotation marks ('). If you do not enter a password or if the password does not comply with the password rules, Avaya Hybrid Cloud Gateway prompts you to provide a password later.
For example, to set Password1234# as a password for your backups, run the following command:
app backup -t -d /home/cust -P 'Password1234#'
Reenter the password to confirm.
The backup process is now complete.
Important:
You must find a backup file in the administration directory named the following: <DateTimestamp>_<node_shorthostname>.tar.zip at /home/cust .
Save a copy of the backup files.
Note the password you used for backup files. Avaya Hybrid Cloud Gateway requires this password when you restore the backups.