avCmListMeasAttendGrp Group

Last Updated : Oct 26, 2020 |
Prolog information
Metadata
Keywords:
MIB group name
OID
Type
avCmListMeasAttendGrp
enterprises.6889.2.73.8.1.115

Description

The avCmListMeasAttendGrp MIB Group uses the list measurements attendant group command to retrieve attendant data from attendant groups.

Releases Supported

7.1 and later

Polling Type

Performance/Utilization

Polling Interval

Not more than once a day.

Default Caching Interval

300 seconds

Timeout Interval

Initial Timeout should be set to 20 seconds.

Retry Interval

Initial Retry should be set to 3.

Limitations

Yellow/Medium - The data collected by this MIB Group may have some impact on the system.

Associated Communication Manager Commands:

MIB group name
Bash/SAT
Associated command
Form/Report name
avCmListMeasAttendGrp
SAT
list measurements attendant group
ATTENDANT GROUP MEASUREMENTS

Reference Document

A detailed description of the command and form can be found in the Avaya Aura® Communication Manager Reports document. This document can be downloaded from http://support.avaya.com/document/.

Command permissions or user profile

No special permissions needed.

Objects

Object Name
OID
R/W
Type
Field Name
Description
Form/Report name
avCmListMeasAttendGrpTable
.1
n/a
SEQUENCE OF AvCmListMeasAttendGrpEntry
n/a
A list of the avCmListMeasAttendGrp entries
avCmListMeasAttendGrpEntry
.1.1
n/a
AvCmListMeasAttendGrpEntry
n/a
A avCmListMeasAttendGrp entry containing objects of the avCmListMeasAttendGrp information sent by the switch.
avCmListMeasAttendGrpMeasTypeIdx
.1.1.1
n/a
SnmpAdminString (SIZE (0..11))
n/a
An object that uniquely identifies each Increment of data.
avCmListMeasAttendGrpType
.1.1.2
n/a
SnmpAdminString (SIZE (0..11))
n/a
An object that displays measurement type (TODAY PEAK, YEST PEAK, LAST HOUR).
avCmListMeasAttendGrpRunDate
.1.1.3
R
SnmpAdminString (SIZE (0..27))
Date
An object containing the Date the command was executed.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpMeasHour
.1.1.4
R
Integer32 (0..9999)
Meas Hour
An object containing the Hour the measurement was taken.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpSiz
.1.1.5
R
Integer32 (0..9999)
Grp Siz
Ann object containing the number of attendant positions that are administered for the groups.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpCallsAns
.1.1.6
R
Integer32 (0..9999)
Calls Ans
An object containing the number of calls answered by all active attendants during the measurement hour.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpCallsAbnd
.1.1.7
R
Integer32 (0..9999)
Calls Abnd
An object containing the number of calls that ring an attendant group and drop (hang up) before an attendant answers.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpCallsQued
.1.1.8
R
Integer32 (0..9999)
Calls Qued
An object containing the total number of calls that were placed in the attendant queue (delayed) because no attendants were available.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpCallsHAbd
.1.1.9
R
Integer32 (0..9999)
Calls H-Abd
An object containing the number of calls that abandon while the caller is in hold mode.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpCallsHeld
.1.1.10
R
Integer32 (0..9999)
Calls Held
An object containing the number of calls that are answered by the attendant group and then placed on hold.
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpTimeAvail
.1.1.11
R
Integer32 (0..9999)
Time Avail
An object containing the time during which the pos avail lamp is lit on all attendant consoles, and the attendants are not talking on calls but are available to handle new calls (in CCS).
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpTimeTalk
.1.1.12
R
Integer32 (0..9999)
Time Talk
An object containing the time that attendants are active or talking on a loop (in CCS).
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpTimeHeld
.1.1.13
R
Integer32 (0..9999)
Time Held
An object containing the time that attendants have calls on hold (in seconds).
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpTimeAbnd
.1.1.14
R
Integer32 (0..9999)
Time Abnd
An object containing the average amount of time that calls spend in queue and/or ringing at the console before the caller hangs up (in seconds).
ATTENDANT GROUP MEASUREMENTS
avCmListMeasAttendGrpSpeedAns
.1.1.15
R
Integer32 (0..9999)
Speed Ans(sec)
An object containing the average elapsed time from when a call terminates at the attendant group to when the call is answered by an attendant (in seconds).
ATTENDANT GROUP MEASUREMENTS
Related links
AVAYA-AURA-CM-MIB