You can park a call to handle other tasks. For example, an incoming caller needs to speak to someone urgently but that person is not available. You can park the call in slot 1 and page the person you want to speak to and tell them to pick up the call on slot 1.

Calls remain parked for a specific length of time before returning to the operator. For more information on park time, contact your system administrator.

There are 16 park slots available. When a call is parked in one of the slots, the button label provides information about the call. When a park slot is vacant, the button label shows the park slot number. All operators can see when the call is picked up or ended. Anyone can answer a parked call.