The User Permissions subsystem is used to create CMS user IDs and to administer the Read, Write, and Exception permissions for features, main menu additions, splits/skills, trunk groups, ACDs, vectors, VDNs, and tenants.
The default CMS administrator user ID, cms
, provides access to the entire system. With this administrator ID, you can create users who require access to CMS and assign the permissions necessary for each user to perform their job duties.
Important:
Do not share user IDs for security reasons. Sharing user IDs can also affect system performance. Logging in with the same ID at multiple terminals uses more system resources than separate login IDs for each user.
