Manually restoring data in the Web Client

최근 업데이트 : Oct 02, 2024 |

About this task

Use the manual restore process to specify the data to restore. In this procedure, you will not restore data from the latest backup. The manual restore process stops if severe errors occur. Do not click Cancel during the restore process. Canceling a restore leaves the already restored data in the tables, which can result in an abnormal database state.

Note that you can only restore local system administration data once. A second attempt corrupts the data.

Procedure

  1. Navigate to Administration > Maintenance > Restore Data.
  2. Select the restore device from the Device Name list.
  3. Under the Restore from last backup area, select No.
  4. In the Start Date field, enter the oldest date to be included in the restore.
  5. In the Start Time field, enter the time to start restoring data.

    Use the format HH:MM and specify AM or PM.

  6. In the Stop Date field, enter the end date to be included in the restore.
  7. In the Stop Time field, enter the time to stop restoring data in the HH:MM format.
  8. In the ACD(s) to restore options, select All ACDs or Current ACD.
  9. Select the check boxes corresponding to the data you want to restore.

    If you select Specific tables, you cannot restore any other information simultaneously. This includes:

    • Local system administration data: This data can only be restored once.

    • CMS system administration data

    • ACD system administration data

    • Historical data

  10. Click Run to start the restore process.