Modifying a location ID in the Web Client

최근 업데이트 : Oct 24, 2024 |

About this task

You can change the name of a location and its description. The location ID is read only.

Procedure

  1. Navigate to Administration > Dictionary > Location IDs.
  2. In the Current ACD list, select the active ACD for which you want to administer location IDs.

    CMS Supervisor displays the location IDs administered for the selected ACD.

  3. Click Modify next to the item you want to modify.

    The Modify Item window is displayed.

  4. In the Location Name field, change the name of the location.
  5. Optional Revise the information in the Description field.

    You can enter up to 50 characters. This field cannot contain the pipe (|) symbol, a semicolon, or double quotes.

  6. Click OK to save your changes.