Modifying trunk group data permissions in the Web Client

최근 업데이트 : Aug 09, 2024 |

About this task

When you modify an item on the Trunk Group Access page, you cannot change the user ID or the assigned trunk groups. You can only modify the access permissions.

Procedure

  1. Navigate to Administration > User Permissions > Trunk Group Access.
  2. From the Current ACD list, select the active ACD for which you want to manage trunk group access.

    CMS Supervisor displays the existing trunk group data and exception access permissions for the selected ACD.

  3. Click Modify next to the item you want to modify.

    The Modify Item window is displayed.

  4. Select or clear the Read, Write, and Exceptions check boxes as required.

    You cannot change any other options.

  5. Click OK to save your changes.