Adding a full maintenance backup timetable for an ACD in the PC Client

최근 업데이트 : Oct 16, 2024 |

About this task

Timetables are supported in the PC Client. You can set up a full maintenance backup timetable for a specific ACD.

Procedure

  1. Log in to CMS.
  2. From the Main Menu, press F4 to access CMS timetables.
  3. Select Timetable.
  4. Press Ctrl+Z to clear out the entries in the form.
  5. Enter fullBackup in the Timetable name field.
  6. Press Enter.
  7. Select Find one.
  8. Press Enter.
  9. Rename the full backup timetable to identify the ACD being backed up.

    For example, enter the name acd1fullBackup for ACD 1.

  10. Press Enter.
  11. Enter the letter a to highlight the Add item.
  12. Press Enter.
  13. Press F3 to access the Options menu.
  14. Enter the letter o to highlight the Options item.
  15. Press Enter.
  16. Enter the letters cu to highlight the Current ACD item.
  17. Press Enter.
  18. Enter the number of the ACD for which the timetable is being created.
  19. Press Enter.
  20. Enter the letter m to highlight the Modify item.
  21. Press Enter.
  22. Press F5 to exit the Options menu.
  23. Enter the letter m to highlight the Maintenance item in the main menu.
  24. Press Enter.
  25. Ensure that the Back Up Data item is highlighted and then press Enter.
  26. Use the down arrow key to move to the ACD(s) to back up field.
  27. Enter x in the Current ACD field.
  28. Press Enter.
  29. Enter the letter r to select the Run option.
  30. Press Enter.
  31. Press F5 to exit the Timetable menu.
  32. Press F4 to open the Timetable/Shortcut item.
  33. Ensure that Stop is highlighted and press Enter.

    If Stop is not highlighted, enter the letters st to highlight it.

  34. Enter y when prompted to save the changes and then press Enter.

    The timetable is created and the Timetable page is displayed.

  35. Optional Update the dates and times when the timetable will run and select Modify to save your changes.
  36. Press F5 to exit the Timetable menu.