Viewing storage interval settings using the PC Client

최근 업데이트 : May 04, 2020 |

About this task

This section provides the procedure for viewing the Storage Intervals settings for call center data.

Procedure

  1. From the Controller window, navigate to Tools > System Setup.

    CMS Supervisor displays the System Setup window.

  2. In the Operations list, highlight Storage Intervals.
  3. In the ACD field, select the ACD for which settings will be viewed.
  4. Click OK.

    CMS Supervisor displays the Storage Intervals window.