Updating time zones displayed to users

최근 업데이트 : Nov 19, 2019 |

About this task

A time zone list stored on the CMS server is used by the CMS Supervisor PC client and Web client for display of available time zones in any report input screens as well as on the System Setup Data Summarization Time Zone administration screen.

Note:

For daily, weekly, and monthly archived data reports, you must administer time zones specific to each ACD and tenant (If the Multi-Tenancy feature is installed) using System Setup Data Summarization Time Zone. Your available choices for this administration screen is based on the TimeZoneList.dat file.

If a CMS Supervisor client on the current release is connecting to a CMS server on an older release, follow the setting time zones for interval reports instructions in Avaya CMS Supervisor Clients Installation and Getting Started.

Procedure

  1. Enter the following commands to display the time zone DAT files. The TimeZoneList.dat file is a subset of full time zone list file, TimeZoneFullList.dat.

    cd /cms/db/config

    ls

    The system displays the list of DAT files:

    TimeZoneFullList.dat TimeZoneList.dat TimeZoneShortList.dat

  2. Save the time zone list file copying it to a temporary file.

    cp TimeZoneList.dat TimeZoneListSaved.dat

  3. If you only want to add new time zones to the TimeZoneList.dat file, skip this step. Otherwise, edit the file to remove any time zones you do not wish to use. Each time zone is on a separate line. Remove only those lines that you do not need.

    vi TimeZoneList.dat

  4. When finished editing, save and close the file.

    :wq!

  5. To add new time zones, make a temporary copy of the TimeZoneFullList.dat file for editing. Edit your temporary file to contain only the new time zones you wish to add to your TimeZoneList.dat file. Each time zone is on a separate line. Remove only those time zones you do not need.

    cp TimeZoneFullList.dat TimeZoneEditList.dat

    vi TimeZoneEditList.dat

  6. When finished editing, save and close the file.

    :wq!

  7. Create one new TimeZoneList.dat file with your changes and delete your temporary files.

    cat TimeZoneList.dat TimeZoneEditList.dat > MyTimeZoneList.dat

    mv MyTimeZoneList.dat TimeZoneList.dat

    rm MyTimeZoneList.dat TimeZoneEditList.dat TimeZoneListSaved.dat

    The CMS server will automatically update the CMS Supervisor PC and Web clients with the new time zone choices.