Deleting ACD access permissions in the Web Client

최근 업데이트 : Aug 12, 2024 |

About this task

Use this procedure to delete the ACD permissions assigned to a user. You cannot delete ACDs assigned to the cmssvc user ID.

Procedure

  1. Navigate to Administration > User Permissions > ACD Access.

    CMS Supervisor displays the list of administered users and their ACD access permissions.

  2. Click Delete next to the item you want to delete.

    The Confirm Delete dialog box is displayed.

  3. Click Yes to proceed with deleting the selected item.