Required permissions and example

최근 업데이트 : Jul 25, 2024 |

You need access to the User Permissions subsystem to view or manage user data, feature access, or other access items.

  • You need Read access to view user data and other items under User Permissions.

  • You need Write access to add or modify users and other access settings under User Permissions.

If you are a tenant user, you can only view your own data. You cannot modify your user data. You also cannot add, modify, or delete other users.

Example

The following table provides an example of the permissions that a supervisor might need:

The call center has a skill called...

And assigned to it are...

The Skill 1 supervisor requires read/write permissions for...

Skill 1

Trunk groups 22 and 23

  • Skill 1

  • Trunk groups 22 and 23

  • Dictionary

  • Exceptions