Modifying a VDN name in the Web Client

최근 업데이트 : Nov 18, 2024 |

About this task

The VDN is read only and cannot be changed. You can change the VDN name and its description.

Procedure

  1. Navigate to Administration > Dictionary > VDNs.
  2. In the Current ACD list, select the active ACD for which you want to administer VDN names.

    CMS Supervisor displays the VDNs administered for the selected ACD.

  3. Click Modify next to the item you want to modify.

    The Modify Item window is displayed.

  4. Click OK to save your changes.