Modifying a trunk group name in the Web Client

최근 업데이트 : Nov 03, 2024 |

About this task

The trunk group number is read only and cannot be changed. You can change the trunk group name and its description.

Procedure

  1. Navigate to Administration > Dictionary > Trunk Groups.
  2. In the Current ACD list, select the active ACD for which you want to administer trunk group names.

    CMS Supervisor displays the trunk group names administered for the selected ACD.

  3. Click Modify next to the item you want to modify.

    The Modify Item window is displayed.

  4. In the Trunk Group Name field, update the trunk group name.
  5. Optional Revise the information in the Description field.

    You can enter up to 50 characters. This field cannot contain the pipe (|) symbol, a semicolon, or double quotes.

  6. Click OK to save your changes.