Viewing Avaya Experience Portal system status

Last Updated : Jun 05, 2026 |

Procedure

  1. Log on to the EPM web interface by using an account with the Administration, Operations, or Maintenance user role.
  2. On the EPM navigation pane, click Real-time Monitoring > System Monitor.
  3. On the System Monitor page, do one of the following:
    • To view the overall status for all Avaya Experience Portal systems in the network: Go to the Summary tab.

    • To view the status for the EPM and all MPPs in the local Experience Portal system: Go to the <System name> Details tab.

    • To view detailed information for an MPP: Go to the <System name> Details tab, in the Server Name column, click the name of the MPP.

    • To view detailed alarm information: Click any yellow or red alarm indicator.

    Tip:

    The information on this page refreshes automatically if you leave the browser window open.

  4. Optional On the EPM navigation pane, click Real-time Monitoring > Active Callsto check the resources being used by all current applications in the system.