Log Viewer page field descriptions

Last Updated : Jun 05, 2026 |

Use this page to create an event report.

This page contains the:

General information section

Field

Description

Zones

Select the name of the zone from the drop-down box. You can filter the records based on the zone that you select.

Note:

The Zones drop-down box appears only when you create new zones. If you do not create any new zones, you do not see the drop-down box.

Zones filter icon

Zones filter icon

To filter zones, click this icon located at the right side of the page. The system opens the Zone filter window for selecting one or more zones.

Note:

The Zones filter icon appears only when you create new zones. If you do not create any new zones, you do not see the icon.

Servers

Select the name of the system for which you want to view events.

The options are:

  • All servers

  • EPM / MPP

  • EPM

  • MPP

The default is All servers.

Note:

The MPP option is available in EPM only if the media server is MPP.

Search Keywords

Enter text to search for in the event records.

The search is case insensitive and based on a substring match, not a whole string match. For example, Acknowledged matches acknowledged, ACKNOWLEDGED, and unacknowledged.

The search uses a logical OR when combining keywords. You can separate multiple entries with a comma, and use the tilde character (~) to indicate NOT.

For example, if you enter login, logoff, ~user=admin, the report displays any records that contain the string login or logoff for all users except those user accounts that start with the string admin.

If you enter login, logoff, ~ADMIN, the report displays any records that contain the string login or logoff but that do not contain the string admin anywhere within the record.

Sort By

Select one of the following options:

  • Time: newest first

  • Time: oldest first

  • Severity: highest first

  • Severity: lowest first

  • Server Name

The default is Time: newest first.

Event Codes

Enter one or more event codes to search for in the log records. Separate event codes with a comma or a space.

For example, to search for event codes PADMN00001 and PADMN00002, enter PADMN00001,PADMN00002 or PADMN00001 PADMN00002

Date and Time group

Button

Description

Predefined Values

The options are:

  • All Dates and Times

  • Today

  • Yesterday

Last

Limits the report to a given number of days or hours.

Enter that number of days or hours in the associated text field, then select Days or Hours from the associated drop-down list. You can enter a whole number from 1 to 99.

The number of days is calculated from midnight to 11:59 p.m.

For example, if the current time is 3:00 p.m. on Wednesday and you enter a 3 in this field and select Days from the drop-down, the report will include all activity starting on Monday at midnight through the end of the current day.

Between

Limits the report to a specified range of dates. The default range covers a seven day time span that ends with the current date and time.

If you want a different range of dates:
Note:

The amount of data available for this report depends on the Retention Period setting in the Logs group on the Alarm/Log Options page.

For example, if the value is set to 14, you can enter a start date that is two weeks before the current date. If the value is set to 7, you can only check for the previous week.

Categories and Severities group

This group lists all the event categories and severities available in the report.

Use the check boxes to show or hide the alarms for a given category or with a given severity. Use the Check all or Uncheck all links to the right of the group header to select or clear all category and severity check boxes.

Note:

If these fields are not displayed, click the group heading to expand the group.

Column

Description

All Categories

The check box in this column indicates which event categories to include in the report.

For details about the categories, see Event and alarm categories.

Fatal

Fatal events describe problems that are interrupting service and require immediate action.

Error

Error events describe serious problems that need to be fixed as soon as possible.

Warning

Warning events describe problems that are not currently interrupting service but which should be monitored.

Info

Info events are informational messages about the system or system resources.