An email processor is an application hosted on the multimedia server. The multimedia server is deployed on the primary and auxiliary EPMs.

An email processor manages the connections to one or more email servers and handles the routing of incoming messages to the configured applications. The email processor also provides the web service interface methods that the application interface web service uses to send email messages.

An administrator can add, modify, and delete one or more email processors.

To host an email processor on an auxiliary EPM, you must first configure the auxiliary EPM before configuring the email processor. The email processor inherits the name, host address, and zone of the EPM.