Email processor states

Last Updated : Jun 05, 2026 |

The following are the states of an email processor:

State

Description

Not Running

The server is stopped or not yet started.

Starting

The server start request is initiated, and the server is in the initialization process.

Running

The server is up and functional.

Stopping

The server shutdown is requested.

Need Configuration

The server does not find configuration.

Need Connections

The server has configuration but does not have any connections assigned or configured.

Degraded

The server has configuration and connections. However, some or all connections are not working.

Error

The server data returned is deemed "stale" meaning no new data retrieved after three minutes, or an unexpected return code retrieved from a poll to the server.

Stopped

The server is stopped.