Starting an MPP server

Last Updated : Jun 05, 2026 |

Procedure

  1. On the EPM navigation pane, click System Management > MPP Manager.
  2. On the MPP Manager page, ensure that the Mode column says Online for the server you want to start. If the mode is Offline, do the following:
    1. Click the selection check box next to the Offline MPP server.
    2. Click the Online button in the Mode Commands group and confirm your selection when prompted.
  3. Click the selection check box next to the MPP server you want to start.
  4. Click Start in the State Commands group and confirm your selection when prompted.
  5. After a few minutes, click Refresh and verify the following:

    • Mode is Online.

    • State is Running.

    • Config is OK.

  6. Optional To ensure that all licensed telephony ports are correctly allocated to the MPP server, do the following:
    1. On the EPM navigation pane, click Real-time Monitoring > Port Distribution.
    2. On the Port Distribution page, examine the Mode and State columns.