LaunchSMS method

Last Updated : Jun 05, 2026 |

Parameters

This method starts the specified SMS type application and if successful, returns the Experience Portal session ID for the new session.

Note:

The launched applications is responsible for sending the SMS message using the information passed to the application.

Important:

The return values are described Return values.

Parameter

Type

Description

to

String

Short code that is configured on the system and can be used by the application being launched.

from

String

Multiple values using a comma (,) as a delimiter, that can be used by an application. For example: 12345,23456,54321. (Mandatory)

message

String

Message to send. (Optional)

applicationName

String

Name of the application to be launched. Contains zone information in the format: ZoneId:appName.

Important:

The applicationName must match the name that was specified when the application was added to Avaya Experience Portal through the EPM.

For an application that is assigned to a non-default zone, include the zone information using the format: ZoneId:applicationName

You can view all application names on the Applications page.

You can retrieve the zone Id information using the getZoneInfo method of the Management Interface web service.

appParameters

String

Parameters to be sent to the Orchestration Designer app. Contains name value using semicolon (;) as delimiter, in the following format: name=value;name=;. (Optional)

smsParameters

String

Parameters to be sent to o SMSC. Contains name value using semicolon (;) as delimiter, in the following format: name=value;name=;. (Optional)

ucid

String

Unique caller ID. (Optional)

parentID

String

Caller’s session ID. (Optional)

requestTimeout

Integer

Time to wait for the request to finish. (In seconds)

Data returned

Parameter

Type

Description

sessionID_returned

String

If the request completed successfully, this return value contains the session ID string.