Disabling organization level access in Experience Portal

Last Updated : Jun 05, 2026 |

About this task

Note:

By default, organization level access is disabled.

Procedure

  1. Log in to the EPM using an administrative account and open a command window.
  2. Log in to Linux on the primary EPM server.

    • If you are an Avaya Services representative, and use Avaya Enterprise Linux, or if the Avaya Service accounts are installed on this server, log on to the local Linux console as root.

    • Otherwise, log on remotely as a non-root user, and then change the user to root by entering the su - root command.

  3. Enter the cd $AVAYA_HOME/Support/VP-Tools command. $AVAYA_HOME is an environmental variable pointing to the name of the installation directory specified during the Experience Portal software installation. The default value is /opt/Avaya/ExperiencePortal.
  4. Enter the EnableOrganizations ——disable command to disable organization level access in Experience Portal.
    Note:

    You must delete all organizations before disabling organization level access.

  5. Type Y and press Enter when prompted to restart the vpms service.

    The Organizations page is disabled in EPM > User Management.