Single Sign-on

Last Updated : Jun 05, 2026 |

Single Sign-On with System Manager can be accomplished in the following three ways:

Single Sign-On from System Manager

  1. Start a Browser and log in to System Manager through System Manager FQDN with a valid System Manager User credentials having Experience Portal permissions.

  2. On the System Manager home page, click the Experience Portal System link in the Elements tab.

  3. Expand the left menu, and click the EPM link.

    The Browser displays the EPM home web page in another tab or in another window without prompting for credentials.

Single Sign-On from System Manager

  1. Start a Browser and log in to System Manager through System Manager FQDN with a valid System Manager User credentials having Experience Portal permissions.

  2. In the same Browser, start a new Window or a new tab and enter the EPM FQDN in the address bar.

    The Browser displays the EPM home web page in the new Window or another tab without prompting for credentials.

Single Sign-On from EPM

  1. Start a Browser and log in to EPM through the EPM FQDN.

  2. Enter valid System Manager User credentials.

    The system displays the EPM home web page.

Note:

Single Sign-On between System Manager and EPM is not supported when accessing through IP address.

To remove all configuration in the System Manager Setting page, disable Single Sign-On.

Logoff

When a Single Sign-On session is active, always click Log off to log out from System Manager or EPM.

When a user logs off from System Manager, the system terminates the EPM session. In this release, the EPM webpage does not automatically display the login page unless a user clicks the link on the EPM webpage.

When a user logs off from EPM, the system terminates the System Manager session. The System Manager page displays the login page in a few seconds.

Invalid login scenarios

The following System Manager Users cannot use the Single Sign-On to the EPM feature:

  • A disabled System Manager user.

  • A password expired System Manager user.

  • A System Manager user with the same name as an existing Experience Portal web user.

  • An organization System Manager administrator.