The managed application installer adds the licensing information to the licensing tables in the Experience Portal database. Experience Portal retrieves this information from the database and acquires the licenses for the managed applications from the license server.

Experience Portal also handles the license expiry and grace period for the managed application licenses. Experience Portal provides a thirty-day grace period under the following conditions:

• Managed application is installed, and the managed application license is not available on the license server. Durng the installation, the managed application specifies the licensed values allowed during the grace period.

• License server is not available or accessible from the EPM.

• Managed application license has expired.

  Note:

  Experience Portal generates appropriate alarms for these conditions.

Experience Portal generates an alarm seven days before the managed application license expiry.

Once a grace period is initiated, EPM generates an alarm every day till the issue is resolved or the grace period expires.

Managed applications periodically retrieve the license information from the EPM and take appropriate actions based on the licensed values.

When the grace period expires:

• The licensed features of the managed application are reset to zero.

• The configuration and management web pages of the managed application are still available in EPM, but they do not function.

You can view and configure the license details of the managed application from the Licensing web page in EPM.

For more information on acquiring and maintaining licenses of the managed application, see the documentation delivered with the managed application.