Trace Viewer

Last Updated : Jun 05, 2026 |

The Trace Viewer enables you to view and generate trace reports more effectively using the EPM interface. Using the trace viewer, you can generate trace reports for the traces that are retrieved from MPPs or the primary EPM, more effectively and securely. With a similar interface as the log viewer and the alarm manager for filtering and reports, the trace viewer provides better debugging capabilities on the Experience Portal system.

The Trace Viewer feature has the following enhancements:

  • A separate tab to configure the filters and retrieve trace records for MPP traces.

  • A separate tab to configure the filters and retrieve trace records for EPM traces.

  • Ready-to-use details of trace information of specific components or processes that occurr in a selected MPP or EPM server.

  • Enhanced debugging capabilities through well formatted outputs on the trace report. You can easily analyze the process activities and efficiently identify the root cause if any unexpected issue occurs.

You can use Trace viewer by clicking the Trace viewer link under System Maintenance on the navigation pane.

Important:

You must have the same version of EPM and MPP installed to use the trace viewer feature.

If any of the incompatible MPPs are connected to EPM, the trace client detects the incorrect version and reports an error on the log report. This distinguishes the MPP connection failures due to incompatibility and failure due to Trace WS.