The multi-tenancy feature in Avaya Experience Portal allows the data maintained by the Experience Portal Manager (EPM) to be segmented for multiple organizations. This segmentation allows users within an organization to have restricted access to the EPM. You can use the Organizations page to configure multi-tenancy in EPM.
In the following EPM web pages, the organization level users can only access the data which belongs to their organization:
The pre-configured organization-level roles in the EPM restrict the access rights of organization level users. They can access only that data which is specific to their organization.
Organizational level access is created in Experience Portal when you:
Add an organization on the Organizations page.
Assign the users to the organization on the Add User page.
Assign the applications to the organization on the Add Application page.
Assign the custom reports to the organization on the Add Custom Report page.
For example, you create an organization called sales. Assign a user called John, an application called test, and a custom report called test to the sales organization. The user John can now access only the test application and test report in EPM.
Note:
Only a user with the User Manager role can add new organizations.
When a user with the Org Administration role adds an application, a user, or a custom report, the organization name and forward slash character are prefixed by default. For example, when a user belonging to the sales organization and with the Org Administration role adds a new user, John, the user name is saved as sales/John.
