Add H.323 Connection page field descriptions

Last Updated : Jun 05, 2026 |

Use this page to add a new H.323 connection to the Experience Portal system.

This page contains the:

General section

Field

Description

Zone

The name of the zone where the H.323 connection is configured. Select the name of the zone from the drop-down box.

Note:

The Zone drop-down box appears only if you have created zones on your Experience Portal system. If you do not create any new zones, you do not see the drop-down box.

Name

The unique identifier for this H.323 connection on the Experience Portal system.

The name can be up to 32 alphanumeric characters. Do not use any special characters.

Note:

Once you save the H.323 connection, this name cannot be changed.

Enable

Whether this H.323 connection is available for use by the Experience Portal system.

The default is Yes, which means the connection is available.

Gatekeeper Address

The network address of the H.323 gatekeeper. The gatekeeper resides on the Communication Manager and acts as the control center for all H.323 VoIP interactions in the Experience Portal system.

This must be a valid network address in the form of a fully qualified hostname or an IP address.

Alternative Gatekeeper Address

The network address of the alternate H.323 gatekeeper that resides on Communication Manager. The Gatekeeper address and the Alternate Gatekeeper Address are used for initial contact with Communication Manager, and Communication Manager can instruct the media manager to use other addresses for further communications. For more information on the alternate H.323 gatekeeper, refer to Avaya Aura® Communication Manager Feature Description and Implementation on http://support.avaya.com.

This must be a valid network address in the form of a fully qualified hostname or an IP address.

Gatekeeper Port

The port on the gatekeeper that Experience Portal uses for this connection.

This value must be in the range from 1024 to 65535. The default port is 1719.

Media Encryption

The options are:

  • Yes: Experience Portal encrypts all calls that use this connection. This is the default.

  • No: Calls are not encrypted.

Note:

The use of encryption can affect system performance, especially if you are using the connection for a large number of simultaneous calls.

New Stations group

Field or Button

Description

Station

The stations to use for this H.323 connection. These stations represent the telephone numbers or extensions that can use this H.323 connection for VoIP calls.

The options are:

  • A single station. Enter the station number in the From field.

  • A range of stations. Enter the lowest number of the range in the From field, and the highest number of the range in the To field.

When you specify the stations, keep in mind that:

  • Each station can be a maximum of 15 digits in length.

  • This station or range of stations must be unique. That is, you cannot assign the same stations or an overlapping range of stations to different H.323 connections.

  • The total number of stations you enter cannot exceed the number of Experience Portal ports you have licensed. For more information on the number of available licenses, see Viewing your licenses.

Password

The numeric password to be associated with either the first station or all stations. The H.323 gatekeeper uses passwords as an extra measure of security when using the stations on this connection.

The password can be a maximum of 8 digits in length.

Password type radio buttons

The options are:

  • Same Password: Experience Portal uses the password specified in the Password field for all stations in the specified range.

  • Use sequential passwords: Experience Portal uses the password specified in the Password field for the first station in the specified range. The system automatically increments this base password by one for each of the other stations in the specified range.

Station Type

The options are:

  • Inbound and Outbound: The specified stations can be used for inbound or outbound calls.

  • Inbound Only: The specified stations can be used for inbound calls only.

  • Maintenance: The specified stations are special numbers that you can configure on the switch and on the MPP for use in troubleshooting problems with the MPP. Maintenance stations make it possible to isolate a single MPP for troubleshooting purposes in multiple-MPP systems. For more information, see Using the Test operational mode.

Note:

If you select Maintenance:

  • Experience Portal only allocates one maintenance port to each MPP that is currently in Test mode. Therefore, specifying a range of stations is only useful if you put several MPPs into Test mode at the same time.

Add

Associates the station or range of stations with the connection.

Configured Stations group

Field or Button

Description

Display text box

The stations that can use this H.323 connection. If an entry is followed by:

  • (I): the stations are inbound only.

  • (M): the stations are maintenance stations.

  • " " (blank), the stations are both inbound and outbound.

Select an individual entry in this list by clicking on it, or use Ctrl+Click and Shift+Click to select multiple entries.

Remove

Removes the selected entries from the list of Configured Stations.