Changing ASR servers

Last Updated : Jun 05, 2026 |

Procedure

  1. Log in to the EPM web interface.
  2. In the EPM navigation pane, click System Configuration > Speech Servers.
  3. On the ASR tab of the Speech Servers page, the Name column, click the name of the server.
  4. On the Change ASR Server page, enter appropriate information in the fields.

    If you logged in using the init account, ensure that the LDN number specified in the LDN field matches the information in the Avaya Services database for this server.

  5. Click Save.

    After you save the changes, the System Monitor webpage and the MPP Manager webpage on EPM display the Restart Required configuration status for MPPs in the Running state.

  6. Restart only the MPP servers that belong to the affected zone.