Telephony port states

Last Updated : Jun 05, 2026 |

State

Description

Active

The port has been assigned to an MPP but the MPP does not know the status of the port because the EPM and the MPP are out of sync.

Adding

The port has been assigned to an MPP but the MPP has not taken the port yet.

Alerting

The port is ringing and checking resources.

Available

The port is ready to be assigned to an MPP.

Connected

The port is in service and calls are in progress.

Delete

The port is in the process of being deleted from the system, but there is a call in progress. The port will stay in use until the call ends or the grace period expires, whichever comes first. For more information, see Setting the global grace period and trace level parameters.

Idle

The port is assigned to an MPP but the MPP is not registered with the switch. The port cannot take calls.

In Service

The port is assigned to an MPP and the MPP is registered with the switch. The port is ready to take a call.

None

The assigned port is missing.

Out of Service - Fault

The MPP is trying to register with the port.

Out of Service - Manual

The port is being manually taken offline from the MPP.

Proceeding

The port was taken offline but is currently coming back into service.

Removing

The port is being deleted from the MPP. It will soon be available for assignment to another MPP.

Trying

The MPP is trying to register with the port.