Adding TTS servers

Last Updated : Jun 05, 2026 |

Procedure

  1. Log on to the EPM web interface.

    If Avaya Services is maintaining this system and you are an Avaya Services representative, log on to EPM by using the init EPM account that is created during the EPM software installation.

    Otherwise, log on to EPM by using an account with the Administrator user role.

  2. In the EPM main menu, select System Configuration > Speech Servers.
  3. On the TTS tab of the Speech Servers page, click Add.
  4. On the Add TTS Server page, enter the appropriate information and click Save.

    If you log in using the init account, ensure that you enter the correct LDN number for the server in the LDN field. If you do not specify an LDN number, Experience Portal uses the default value of (000)000-0000.

    After you save the changes, the System Monitor webpage and the MPP Manager webpage on EPM display the Restart Required configuration status for MPPs in the Running state.

  5. Restart only the MPP servers that belong to the affected zone.